Q: What areas do you cover?
We cover transfers from and back to Malaga International Airport.
Q: What if I am travelling with Golf Clubs, A Wheelchair or an Infant Pushchair/Stroller?
Please ensure you book a vehicle large enough to accommodate the items you know you are travelling with.
We cannot accept responsibility if you choose a vehicle that is too small for your requirements.
For example, four passengers, a set of golf clubs plus 4 suitcases will not fit in a standard saloon vehicle.
Please email us if you are unsure.
Q: How much luggage can I take?
The maximum luggage is shown under the vehicle type. Suitcases are standard European sized suitcases as the maximum permitted by the European Airlines you are flying with.
Hand Luggage must be of a size that can be carried comfortably on your lap for the duration of your journey.
Infant buggies/ prams would be classed as a suitcase for vehicle capacity.
Q: How do I know my booking has been accepted?
Bookings must be paid in full at the time of booking.
Should your payment go through successfully, you will receive a confirmation email to confirm your booking.
You will also receive a receipt for your payment from our secure payment processing partner.
For return bookings, you will receive one confirmation email per leg.
Q: What if I cannot locate my driver on arrival?
Should you have any difficulty in locating your driver on arrival then please refer to the instructions on your booking confirmation voucher. We provide you with important instructions on what to do in this unlikely event along with emergency telephone numbers for you to make contact with your transport supplier to locate your driver.
It is extremely important that you read your emailed booking confirmation voucher fully at the time of booking to check for any errors and again prior to travel to make yourself aware of the meeting point instructions to meet your driver.
We also ask that you have access to the information on this voucher on your day of travel and whilst in resort.
We attach further copies of the emergency contact numbers in the Terms and Conditions document that is attached to your booking confirmation email.
These contact numbers vary depending on the type of vehicle you have booked.
Please ensure you call the number that relates to the type of vehicle you have booked.
Q: What if I wish to cancel and want a refund?
Cancellations must be notified in writing immediately to [email protected]
Q: Will I be charged extra if my flight is delayed?
Should your flight be cancelled or if you miss your flight connection into Malaga on the day of travel, then please contact the emergency number shown on the Terms and Conditions document that was attached to your booking email. It is extremely important that you have access to this document from the day that you travel as it contains import information including emergency contact numbers depending on the type of vehicle you have booked.
The transport company may charge you again should you not give adequate notice for them to amend your booking under these circumstances.
Q: What if I miss my flight?
It is extremely important that you have access to the information on this document when you travel as it contains important information and emergency contact numbers for use from the day you travel.
Q: What does the price include?
Should your vehicle be equipped to hold extras like infant seats, then these will show as available at an additional supplement.
Vehicles are displayed per journey, ie arrival and and return under the other tab if you have requested a return journey.
Please ensure you add both journeys to your basket if you wish to book a return journey.
Q: How early do I need to book?
Prices are subject to change until your booking is made and confirmed.